MAKE YOURSELF AT HOME

Help & setup.

Start with the app, connect your devices, then bring your vault to the places you use it.

Install on Windows

1. Get the Windows installer from the downloads section and review the download and publisher information.
2. Run the installer, then open Safe Haven. An update should keep your existing vault; do not uninstall or clear its data as an update step.
3. Create or unlock your vault. Keep your master password safe.

The Windows installer is for 64-bit Windows. Passkey-provider support has additional Windows and Windows Hello requirements described below.

Install on Android

1. Download the signed Safe Haven APK from the downloads section.
2. If Android asks, allow the app you used for the download to install this APK. You can turn that permission off again afterwards.
3. Install as an update when you already have Safe Haven. Keep your existing app data.
4. Open Safe Haven to create or unlock your vault.

The app requires Android 8 or later. Passkey creation and sign-in require Android 14 or later. This website currently offers a direct APK download; it does not claim a Google Play listing.

Pair and sync your devices

Use Safe Haven's pairing flow to connect your Windows PC and Android phone on the same network. Keep both vaults unlocked and the apps reachable when syncing. Pairing does not require you to share your master password between the devices.

Browser extensions

The extension needs the Safe Haven Windows app and its installed native companion. After the official store extension is available, install it from the correct store, open and unlock Safe Haven, then use the app's browser connection flow.

Choose a saved item when Safe Haven offers to fill a recognised field. A changed, hidden or unsupported form may require manual entry. Always review payment fields and submit a payment yourself.

Android autofill

Select Safe Haven as an autofill service in Android settings. For passkeys, also select Safe Haven as a credential provider on supported Android versions. The exact settings names vary by device.

Some versions of Chrome have a separate autofill-services setting. If Chrome is still using its own password provider, choose the option to use another autofill service and restart the browser.

Passkey setup

On Windows, the Safe Haven provider needs compatible x64 Windows with the required passkey-provider APIs, Windows Hello and provider registration. Enable Safe Haven in Windows passkey-provider settings and connect the app. Its locally signed provider identity may require a publisher-trust approval; review that approval before accepting it.

On Android 14 or later, enable Safe Haven in your device's credential-provider settings. When a supported website or app offers to create a passkey, choose Safe Haven and approve the request.

Once a provider is enabled and connected, you do not need to repeat its setup for each new passkey. Approvals required by the operating system can still appear when you create or use a credential.

Payment cards and addresses

A payment card can contain its full number, cardholder name, expiry and security code. Save only the information you want in the vault. For a supported checkout, select the card you want to fill and review the results.

Addresses are available to save, view and copy. Address autofill is not currently supported.

If something does not work

• Check that the Windows and Android apps use the same release version.
• For browser filling, check that the desktop app is open, unlocked and connected to the extension.
• Refresh a website after an extension update if it is still running an older page script.
• For sync, check that both paired devices are unlocked and reachable on the same network.
• Do not clear or uninstall your vault to troubleshoot an update. Keep a safe backup first.

Read about security and limitations or return to common questions.